Early on, Susan Donohue, the founder of DCI, had the “customer is always right” and “own any client issue until complete resolution” ingrained in her by her employer, IBM. Using that mantra going forward when she started DCI, she has accumulated a core set of customers who appreciate having somebody who consistently puts their interests first.
Early on, Susan Donohue, the founder of DCI, had the “customer is always right” and “own any client issue until complete resolution” ingrained in her by her employer, IBM. Using that mantra going forward when she started DCI, she has accumulated a core set of customers who appreciate having somebody who consistently puts their interests first.
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| URL | https://donohueconsulting.com/ |
